Customer Service

Shipping & Delivery
- In stock orders will be shipped within 48 business hours of receipt.
- For on-demand or build to order items, allow 10 business days plus shipping time.
- Order will be shipped based on the method chosen at checkout.
Returns & Replacements
- If the item you received is defective, we are happy to issue you a refund or replace the item at no charge.
- Please email customer service cdolley@creativestudiopromo.com to request a return or replacement or fill out the form below.
- Custom made to order items are only returnable for defects.
- All returns must be made within 7 days of purchase.